One shared inbox for WhatsApp, Messenger, Instagram, Telegram & Email

Consolidate all your company WhatsApp Business numbers, Messenger accounts, Instagram DMs, Telegram, and business email into one central platform where your team collaborates seamlessly, powered by built-in CRM and AI.

Every number. Every page. One inbox.

Meta Tech Provider

Built on the official Meta Cloud API

Direct official connectionConnect your WhatsApp numbers directly through Meta's Cloud API infrastructure with maximum stability, speed, and zero downtime.
The 24-hour window, handled automaticallySyBox manages the 24-hour customer service window automatically, switching to approved templates to keep conversations flowing smoothly.
Number quality safeguardSyBox follows the quality rating Meta gives each connected number. If Meta flags a number, SyBox automatically holds template messages from it until the rating recovers, while one-to-one replies to customers keep working.
Teamwork

No double replies.

A live badge shows who's answering, on every number and every page.

New leads shared fairly
Each user sees only their lines
Your team's conversations don't leave when your users do
Internal notes

Notes your customer never sees.

Leave notes right inside the chat, so whoever picks it up next knows the whole story.

Only your team sees them
@mention a teammate to bring them in
Live translation

Speak every customer's language.

They write in French, you read English. You reply in English, they get French, automatically.

Both directions, as you chat
The original kept under every message
AI agent

One AI agent. Every channel.

One knowledge base answers every number and every page. Need a specialist? Give any line its own agent.

Gemini, ChatGPT, Claude, DeepSeek or OpenRouter
Hands over to a user when needed
Revenue

Turn chats into sales.

Send an offer to the customers you choose, and take their orders right inside the chat.

Broadcasts at a safe, steady pace
Catalog orders as clean cards
Closed deals recorded and sent to Meta
Built-in CRM

From chat to tracked case in two clicks.

Complaints, follow-ups and client records beside the conversation, with your ERP in the side panel.

Complete 360° case timelines
Two-way ERP sync
Find any case by its number
Automation

Routine work on autopilot.

Visual rules, no code. Trigger on keywords, new contacts, ads, a line or after hours, then tag, assign, reply or call your systems.

Live Chat

We didn't forget your website.

One line of code puts a chat on it. Visitors write there, and your team answers from SyBox, beside WhatsApp and Instagram.

WordPress plugin and Shopify, ready
Signed-in customers known by name

Know how fast your team answers.

How it works

Live in minutes, powered by Meta Cloud API

1Instant connection in minutesLink your existing business number in a few clicks through Meta Embedded Signup. Your number continues working without any interruption.
2Bring your team & set permissionsAdd your agents, organize numbers by department or branch, and configure access levels tailored to your workflow.
3Centralized replies & collaborationYour team handles customer chats collaboratively from desktop or mobile with instant real-time sync.

No need to think outside the box.

We put every idea in one box.

$99 a year14-day money-back guarantee — if it is not for you, we refund you in full. Subscriptions are governed by our Terms of Service and our Refund Policy.
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WhatsApp · Messenger · Instagram · Telegram · Live Chat · SMS · Email